The following environment variables need to be in place, and correctly set for the paths etc where ServiceScheduling has been installed.
| Variable | Used By | Description |
|---|---|---|
SPHOME | All | The SPHOME environment variable is the directory where ServiceOptimizer is installed. |
PATH | Operating system | The PATH environment variable is used by the operating system to search for ServiceOptimizer and Oracle binaries. The directories $SPHOME\bin and $ORACLE_HOME\bin must be present in PATH. |
LOCAL | All programs which access the ServiceScheduling database: Oracle database only | The LOCAL environment variable is the name of the service (or section) in the tnsnames.ora file to be used by ServiceScheduling client programs. |