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System Category: 16.OPS

This system category contains activity codes representing reason codes for work orders, originating from ServiceOperations, that are marked incomplete and do not require a follow up visit.

Rules

  • This system category does not support sub categories.
  • Default activity codes can be added to, changed or deleted.
  • If closed-incomplete reason codes are not required, then all of the default activity codes can be deleted.

Related pages:

URL

HTTP://${Host}/seiapi/v3/trans/SystemCategory/${DGroupID}/16.OPS

  • ${Host} - The host name or IP address of the ServiceMobility Broker ESB Server.

  • ${DGroupID} - The Deployment group identifier. The default group identifier is: Default

Activity Codes

Activity CodeDescription
1001Hold for parts
1002Insufficient skills to complete the work order
1003Service was refused by customer
1004Service no longer required

 

 

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