About This Document


*Purpose*	The purpose of this guide is to provide details of the required infrastructure for ServiceSwat and supply information on how to deploy ServiceSwat in accordance with customers’ specific ServiceScheduling installation, infrastructure, and usage requirement.
*Readership*	This guide is for the use of anyone responsible for the System Administration of the ServiceSwat component of the ServiceScheduling product.
*Assumptions*	This guide assumes that you are familiar with the system facilities of your particular installation, (which might include Unix, Oracle, SQL Server, PCs, and Microsoft Windows), and with the procedures involved in carrying out general system administration tasks, and also with ServiceScheduling terminology as described in ServiceScheduling Glossary. Additionally it is expected that the user of this guide will be familiar with the terminology and concepts involved in deploying (J2EE) web applications.

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