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14.1 sp142_predef_sh_patterns

This table defines predefined Service Hours Patterns for SLA and Maintenance jobs. See 14.1 sp140_job_serv_hours_patterns for more detail on Service Hours.


 The predefined Service Hours Patterns defined in this table can be specified by a caller of SP_BookJob() as an alternative to supplying the full Service Hours Pattern in the call.


 The Service Hours for each day-of-the-week are defined in table 14.1 sp143_predef_sh_pattern_days.


 

Table Definition

Field
Type
Default
Nullable
pattern_idvarchar2(10)  (error)
pattern_name varchar2(30)   (error)
grace_periodnumber(4)0 (error)
field_idvarchar2(100)  (error)

Keys 

primary key (pattern_name) 
foreign key (field_id) references sp900_language_translation (field_id)

Column Descriptions

FieldDescription
pattern_id The unique identifier for this Service Hours Pattern. Passed to ServiceOptimizer via the API when the job is booked.
pattern_name Deprecated - Description for this Service Hours Pattern.  A memorable name for this SH pattern.
grace_periodRepresented as a number of minutes. Defaults to zero.
field_idKey to language translations for pattern_name.