About This Document

Purpose

To enable a DBA to manage the ServiceOptimizer database. Alos, to enable ServicePower Developers to further develop the system.

Readership

This guide is for the use of anyone responsible for the Database Administration of the ServiceOptimizer product

Assumptions

This guide assumes that you are familiar with:

The system facilities of your particular installation;
The procedures involved in carrying out general system administration tasks; and
ServiceOptimizer terminology.

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