On This Page:

This page provides an overview of the environments that have been used to build and test ServiceScheduling.

Server Component

The versions of system software used to test this release were:

Windows	ServiceOptimizer
Windows 2012 R2 Windows 10 Windows 2019

The versions of system software that are supported are Windows 2012, Windows 2012 R2, Windows 10, and Windows 2019.

Client Components

The ServiceScheduling desktop applications have been tested on the following system software:

Environment	ServiceGANTT
Windows 10 Oracle Java 1.8.0_121
Windows 2019 Oracle Java 1.8.0_121

The ServiceScheduling web applications have been tested on the following system software:

Environment	ServiceManager	ServicePlanner	ServiceAnalytics	Edge	Firefox 67	Google Chrome 81
Windows 2012 R2 Windows 10 Windows 2019 Tomcat 9.0.33 Oracle Java 11.0.7_10 (x64)

The ServiceScheduling web applications are supported on Windows 2012, Windows 2012 R2, Windows 10, and Windows 2019.

Notes:

ServiceAnalytics has been developed and tested using Crystal Reports XII (2008) Release 2, Developer Edition.

The system has been tested against:

Database

Version(s)

Note(s)

Oracle

ServiceScheduling is not supported on versions of Oracle prior to 12c.

SQL Server

Using compatibility mode 90. Please see the pre-requisite document for further details.

ServiceScheduling is not supported on versions of MS SQL Server prior to 2012.

ServiceScheduling is supported when using Oracle 12c or 19c, and SQL Server 2012, 2014, or 2019.

The SOAP interfaces have been generated using SOAP 2.8.96.