About This Document

*Purpose*	The purpose of this guide is to provide details of the required infrastructure for ServiceAnalytics and supply information on how to deploy ServcieAnalytics in accordance with customers’ specific ServiceScheduling installation, infrastructure, and usage requirements.
*Readership*	This guide is for the use of anyone responsible for the System Administration of the ServiceAnalytics component of the ServiceScheduling product.
*Assumptions*	This guide assumes that you are familiar with the system facilities of your particular installation (including the appropriate operating system and database), with the procedures involved in carrying out general system administration tasks, and also with ServiceScheduling terminology. Additionally it is expected that the user of this guide will be familiar with the terminology and concepts involved in deploying (J2EE) web applications.

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