3.12.0

The User Bulk Import REST API is used to update a collection of mobile technicians in a single API call. The collection can contain any combination of new users, updates to existing users and deleting of users. The Deleted property determines what operation to be performed for the user.

The valid values for Deleted attribute are:

true - The user object should be deleted
false - The user object should not be deleted. This is the default value if this property is not specified.

Notes:

If the Password property is not specified then the current password will be left unmodified
If the ResetPassword property is true, then the system will ignore the Password property if provided and automatically generate a new password and email it to the user.

Related pages:

Resource URL

/seiapi/v3/bulk/Users

Common Parameters

Parameter

Description

customerid

Identifies the unique customer id assigned by ServicePower. This value will never change.

This property is being deprecated in favor of JSON Web Token support via the x-access-token HTTP header.

customercode

Identifies the unique customer code associated with the Customer and assigned by ServicePower. The Customer should keep this code confidential. If required, such as an IT employee being released from the Customer's organization, a new customer code can be requested.

This property is being deprecated in favor of JSON Web Token support via the x-access-token HTTP header.

Supported HTTP Methods

Method	Description
POST	Submits a collection of user objects to be added, updated, or deleted.

HTTP Headers
This API uses the default ServiceMobility HTTP Headers.

HTTP Body

The body contains a collection of user objects to be processed.

JSON Format

{
	"Users" : [
		// Collection of User Objects
	]
}

HTTP Response

Response Codes

HTTP Code	Description
200	OK. Request was processed successfully. Even though the request may return a successful code of 200, the body may still contain warning details.
400	Syntax error in request. The response body will provide more details on the specific reason. Verify the URI, its parameters, and request body.
401	Unauthorized. The credentials are incorrect, please verify and try again.
404	Not Found. The URL is incorrect, please verify and try again.
405	The specified HTTP method is not supported for this resource.
409	Conflict. This error usually occurs when attempting to overwrite an existing object that can not be replaced.
410	The specified object does not exists. Please verify the URI.
500	An error has occurred within ServiceMobility. Please review the error message details and if necessary, contact customer support.

Response Body

{
    "code": 400,
    "detail": {
        "message": "",
        "params": {
            "value": ""
        },
        "dataPath": ""
    }
}

Response Object Properties

Property

Type

Description

code

integer

The HTTP response code.

detail

object

This object provides additional details the system provided while processing the transactions. Usually the details provide additional information on why an error occurred. However, it may also provide warning details even when the requests was successful. For example, the request may have returned a response of 200=OK, but included warnings in the response body of properties that are still being used that are marked for deprecation.

Property	Type	Description
message	string	A human readable message related to the processing of the request.
params	collection	A collection of additional key/value pairs that contain the values that caused the warning/error condition.
dataPath	string	Identifies the location within the request body the message refers to.

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