Jackie Latham

Documentation Improvements

• Updated the Integration ServiceOptimizer Request Appointments SOAP API make it clearer that specific fields should be used to retrieve data rather than parsing the offerText field.

Documentation Corrections

• Fixed the definition of the Operative Override SOAP API, to add a missing <reqBreaks> section in the API definition.

Documentation Corrections

• Corrected the details of when the SP_OPTION_COMBINATION_INVALID (159) error code is returned on the Return Codes page.

Documentation Improvements

• Re-ordered the SOAP APIs sections to match original publication order.
• Added an index to the SOAP APIs page to make finding documentation via SOAP API name easier.

Documentation Improvements

• Corrected description for SP_BREAKTYPE_INVALID (650) on the Return Codes page.

Documentation Improvements

• Corrected return codes for Fix Break Time SOAP API.
• Improved description for SP_BREAKSEQ_OVERLAPS (654) on the Return Codes page.
• Improved description for breaks within Operative Override SOAP API to state that breaks must be passed in chronological order.
• Added Customer Information section.
• Added Dependency Groups section.
• Added Description Fields section.
• Added Employee Jobs Interface section.
• Added Spares Information section.

Documentation Improvements

• Clarified the timezone for BreakStart in Initialize Dispatch Queue SOAP API and Get Dispatchable Jobs and Activities Queue SOAP API.

Documentation Corrections

• Updated the Request Appointments SOAP API to correct the description of OfferText and clarify the difference between long jobs and normal jobs with regard to return of EmpId.

Documentation Corrections

• Added missing SP_BREAKTYPE_INVALID (650) to list of response codes for Shift and Location Restore SOAP API.
• Corrected documentation re: OfferTextEmpId for Request Appointments SOAP API.

Documentation Corrections

• Added missing parameter ReqEmpType to Get Employee Jobs SOAP API return definition.
• Corrected cross reference to MPX details in the Get Job SOAP API and Get Employee Jobs SOAP API definitions.
• Corrected description of parameters in the Force Fix Job Operative SOAP API definition.

Documentation Improvements

• Moved details on Common API Concepts Contract Service and Access Hours into a separate common concepts section, from various locations throughout the guide.
• Updated the Create, Update Delete Postcode Location SOAP API to note the effect of not supplying optional parameters.