_URI Ext Default Query Parameters

Query Parameters

The ServiceMobility Query APIs are designed for querying the system data, and therefore may potentially return a large number of results.

As a result, the APIs all support a common set of parameters which can be used to:

Filter the results on the basis of their field values;
Limit the fields returned for each object, to ensure only the fields of interest are returned;
Limit the total number of results returned by the query and/or skip a defined number of results; and
Define the sort order that should be used for the results.

Parameter Description

filters

The filters parameter allows the query to return only those results where the specified field or fields match the given criteria for those field(s).

Not all fields of an object support filtering via the filters parameter. See details below for which fields support the use of the filters parameter for this Query API.

Filters expression consists of one or more comparison operations, which are joined by logical operators - Logical AND (; or and) and Logical OR (, or or).

Each comparison operation consists of three parts: A selector, a comparison-op, and one or more arguments.

selector - Identifies the field name of the object to filter against;
comparison-op - Currently supported comparison operators are listed in "Operators" table below;
arguments - Identifies the value(s) to be matched against the field. Multiple values are represented in parenthesis separated by comma.

Example: The filters parameter is used to quickly reduce the result set based on the field values provided. Although the filters is case-insensitive it does preform an exact match.

filters=ServiceTeamID==EastCoast

This will return all objects where the WorkCenter field has a value of EastCoast

Supported operators are shown below in a table.

Operators	Description
"=="	Equals
"=ne=" or "!="	Not equals
"=gt=“ or “>"	Greater than
"=ge=" or “>="	Greater than or equals to
"=lt=“ or “<"	Less than
"=le=" or “<="	Less than or equals to
“=in="	In
“=out="	Not in
";” or “and"	Logical AND
",” or “or"	Logical OR

q

The q parameter allows the query to return only those results where the specified field or fields match the search term for those field(s).

Not all fields of an object support filtering via the q parameter. See details below for which fields support the use of the q parameter for this Query API.

The q parameter syntax is:

q=<search term>::in:field-1,field-2

The q parameter supports partial term matches across multiple fields. For example, a search term of Joh would match all of the following field values: John, John's, Johansson, Johansen.

The q parameter currently supports one search term, although it can be combined with the filters parameter.

fields

The fields parameter allows the query to return only those fields in the object representation in response which are deemed relevant.

The fields parameter syntax is:

fields=field-1,field-2

field-1 - A field name in the object to be included in the result;
field-2 - Another field name in the object to be included in the result.
etc.

limit

The limit parameter defines the maximum number of objects to be returned for the query.

Often used with the start parameter.

start

The start parameter defines the number of objects to be skipped. This is used for pagination and allows skipping previously returned objects.

Often used with the limit parameter.

sort

The sort parameter defines the field or fields that should be used for sorting the query results.

Not all fields of an object support being used as a sorting key via the sort parameter. See details below for which fields support the use of the sort parameter for this Query API.

The sort syntax is:

sort=[-]field-1,[-]field-2

field-1 - The field name to sort against;
[ - ] - Optional value that identifies the field is to be sorted in descending order.

In the fields listed below, defining the fields supported by the filters, q and fields parameters, two formats are potentially listed:

field-1 - Represents a supported "top-level" field of the object (with name "field-1") relevant to this Query API; and
field-1/subfield-1 - Represents a supported "second-level" field of the object, where the "top-level" field (with name "field-1") has a value that is an object, and it is then on that sub-object that the parameter action is to be applied, to the field (with name "subfield-1") within the sub-object.