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Related Pages: |
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Certain ServiceOptimizer SOAP APIs allow free-form notes to be passed in using an XML format, which causes ServiceGANTT and ServiceMobility to display the notes in a table-based format. |
Displaying Notes in a Table
Integration ServiceOptimizer Book Non-Appointment Job SOAP API and Integration ServiceOptimizer Book Appointment SOAP API both contain a field called desc2, of standard Data Type Desc2, which is is a free format text field of 3500 characters.
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Through ServiceMobility, this data can be made available to other applications and the XML format can be used to determine its usage in these applications.
XML Definition
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<?xml version="1.0" encoding="UTF-8"?>
<xsd:schema xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<xsd:element name="p">
<xsd:complexType>
<xsd:simpleContent>
<xsd:extension base="xsd:string">
<xsd:attribute name="id" type="xsd:string"
use="required" />
<xsd:attribute name="d" type="xsd:boolean"
use="optional" default="1" />
<xsd:attribute name="x" type="xsd:string"
use="optional" />
</xsd:extension>
</xsd:simpleContent>
</xsd:complexType>
</xsd:element>
<xsd:element name="notes">
<xsd:complexType>
<xsd:sequence minOccurs="1" maxOccurs="unbounded">
<xsd:element ref="p" />
</xsd:sequence>
</xsd:complexType>
</xsd:element>
</xsd:schema> |
Attribute Name | Description |
id | Display name for the value |
d | Should the data be displayed on the gantt. 1 = yes, 0 = no. Default value is yes so this attribute can be omitted if display is required. |
x | Used to specify whether the data should be displayed in ServiceMobility and/or other application. 0 = Neither 1 = Mobility Only 2 = ‘Other application’ Only 3 = Both Default value is 0 so this attribute can be omitted if no external use of this value is required. |
Example
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<?xml version="1.0" encoding="UTF-8"?>
<notes>
<p id="Product Code" d="0" x="2">1357SEN-125</p>
<p id="Serial Number" d="0" x="3"></p>
<p id="Contract Number" x="3">123456789-34</p>
<p id="Warranty Type" x="1">Insured</p>
<p id="Payment Type" d="0" x="3">Account</p>
<p id="Damage Assessment" x="3">Part needs to be replaced</p>
</notes> |
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