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Summary Page configuration
The ‘Summary’ pages displayed by ServiceManager can be configured to include, or exclude certain columns according to the required installation. Additionally, it is possible to define the default ordering criteria applied to each Summary page in the installation. This configuration is in addition to the permissions settings that apply to individual users.
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# location of the XML files defining the configuration of the reports visible to the user report.config.location.masterFile=<path>/master_report_structure.xml report.config.location.userFile=<path>/user_report_structure.xml |
Summary pages default settings
The master_report_structure.xml document is read only and should only be updated by ServiceManager developers in conjunction with modifications to the ServiceManager application code. However, it provides a valuable source of information to the ServiceManager administrator, recording the default settings for each of the configurable Summary pages and consequently serving as a template for specifying overrides to the defaults which are made in the user_report_structure.xml file.
Summary page customisation
n order to override the default settings for Summary pages, the required values for the Summaries to be overridden should be specified in the user_report_structure.xml file. The content added to this file must comply with the rules defined by the document definition contained in user_report_structure.dtd.
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