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Whilst your system may be running smoothly on a day to day basis it is still necessary to review the system on a regular basis to ensure you avoid any outage situations. There is also a need to be able toi upgrade the system as new versions are released - whether that be to take new functionality, or bugfixes. It is worth reviewing this section on a regular basis to check if there are any jobs that need to be set in motion. Possible circumstances might be...

New Version Release

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(question) Do you need to upgrade your version of ServiceManager? Or perhaps deun-install for some reason?

InstallationUpdating/removal is covered in Install ServiceManager Deploying ServiceManager Server Updating and Removing ServiceManager.

Tomcat Management

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(question) Is your Tomcat Application Server set up for the best results?

If you need access to the Tomcat web-based administration and management applications in order to manage your system then information on how to set this up may be found in Tomcat Management.

ServiceManager User Roles & Permissions

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(question) Are the roles and permissions appropriately set up for the business?

The initial implementation may need to be updated as staff change roles/leave and new staff join. ServiceManager can be used to configure these new users - see Roles and Permissions for how to manage this.

User Guide

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(question) Does the Business require access to a User Guide for ServiceManager?

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