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Certain ServiceOptimizer SOAP APIs allow free-form notes to be passed in using an XML format, which causes ServiceGANTT and ServiceMobility to display the notes in a table-based format. |
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Integration ServiceOptimizer Book Non-Appointment Job SOAP API and Integration ServiceOptimizer Book Appointment SOAP API both contain a field called desc2, of standard Data Type Desc2, which is is a free format text field of 3500 characters.
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