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This is a section of all further, detailed, information on setting up and running your ServiceOptimizer Instance. Other sections at this level cover the 'Whys' for setting up, the information within this section covers the 'Hows'.

Warning

Only experienced ServicePower Administrators should use this section directly - if you are new to the system it is best to read the earlier sections (Admin ServiceOptimizer Overview, Admin ServiceOptimizer New Instance Set Up, Admin ServiceOptimizer Business as Usual) so that you get an understanding of how things fit together.