---

 

Mobile Application Release Notes

New Features

Status
colour Green title new

 ServiceMobility now supports enhanced timecard functionality with alerts to the mobile worker on actions to the timecard.

Status
colour Green title new

 ServiceMobility now allows the payroll timecard functionality of check-in and check-out.  This functionality is configurable at the application level.  When enabled, the mobile worker is required to check-in prior to starting any work orders.  The mobile worker may also specify start and completion of break and completion of day (check-out).

Status
colour Green title new

 ServiceMobility now reports back timestamp and GPS location at a configurable interval so that the back office (ServiceScheduling, ServiceMobility Web Management Console, etc) would know that the mobile worker's device has connectivity. The default reporting interval is five (5) minutes.

Status
colour Green title new

 ServiceMobility now supports the ability to require a signature at the work order level given that the work order rule IsSigReq is set to true. Previously, ServiceMobility only supported signature capture requirement by application configuration.

Status
colour Green title new

 ServiceMobility now allows the mobile worker to manually change a line item's price, given that the work order rule CanSetPrice is set to true.

Status
colour Green title new

 ServiceMobility now provides the mobile worker to optionally make a line item chargeable when the work order is in warranty when the work order rule CanSetChargeable is true.

Status
colour Green title new

 ServiceMobility now empowers the mobile worker to manually select and apply one or more work order discounts when the work order rule CanEditDiscounts is true.  By setting a discount's isApplied property to true, the discount will be applied by default upon entry into the work order.  The technician may then manually change what discounts are applied.

Status
colour Green title new

 ServiceMobility now provides the ability to specify the maximum discount a customer may receive.  This max discount may be specified by percentage off or maximum dollar amount.

Status
colour Green title New

 ServiceMobility now captures when a mobile worker starts and ends travel to a work order.

Status
colour Green title New

 ServiceMobility now provides the technician with the ability to view an asset's service history.  This functionality is viewable within the history tab of the work order assets sub-module. 

Status
colour Green title New

 ServiceMobility now supports the ability to display a link within a FlexView field.

---

 

ESB Release Notes

New Features

Asset API

Status
colour Green title NEW

 Insert/Update of an Asset now supported via PUTs and deletion through DELETE. 

Status
colour Green title NEW

 Querying asset(s) now supported through GET. 

Status
colour Green title NEW

 Service History of an asset now supported. 

Inventory Load API

Status
colour Green title ADD

 Now supports POST operation.

Status
colour Green title ADD

 Users imported through Excel template now receives email with login credentials.

TimeEntry API

Status
colour Green title NEW

 Now supports advance query constructs.

Work Order API

Status
colour Green title NEW

 Allows rule to indicate if signature is required for the job.

Status
colour Green title NEW

 Added support for maximum discount rules for mobile worker.

Application Changes

Status
colour Yellow title CHANGE

 Only JSON payload for REST APIs will be supported beginning this release.

Excel Data Import API

Status
colour Yellow title CHANGE

  Now sends email with login credentials to users imported using Excel.

Shipment API

Status
colour Yellow title change

 Shipment numbers are now generated automatically if not supplied in a JSON payload.

Status
colour Yellow title change

 Now shipment numbers generated automatically for forced adjustments to an inventory.

Status
colour Yellow title change

 Now validates that all serial numbers within the shipment are unique.

Status
colour Yellow title change

 Now automatically applies a forced load (inventory adjustment) on the server and sets the status to 1002 (received). Previously the forced load would have to be received by the mobile device, auto applied, and then the adjustment transactions uploaded to the server. This delay could be confusing for a back office worker. 

Work Order API

Status
colour Yellow title change

 Now uses new discounts in JSON format when processing work orders.

---

 

Web Management Console Release Notes

New Features

Account/Account Location Module

This new module allows for the management of assets. 

Status
colour Green title new

 Added Service History tab in account location detail screen.

Asset Management Module

Status
colour Green title new

  Assets Management Module

This module provides visibility to all assets in the system through advanced filters, search, sort, and export capabilities. Other capabilities include adding, updating, and deleting assets to the inventory or to specific locations. Recently worked assets may be viewed using the convenient 'Recent Assets' link.

Time Reporting Module

Status
colour Green title new

  Time Reporting Module

This module provides visibility to authorized timecards in the system through search, sort, and export capabilities. Other capabilities include approving, declining, and reopening of timecards. 

Work Order Module

Status
colour Green title New

 Work orders are now searchable by asset name.

Status
colour Green title New

 Assets if any associated with an work order now may be viewed directly from the work orders list.

Status
colour Green title New

 Work orders list may now be filtered by follow-up action.

Status
colour Green title new

 Assets Tab

When creating a new work order, existing assets at a location or newly created assets may be added or updated. When viewing/editing an existing work order associated assets are listed in this tab. These list is hyperlinked to view individual assets.

Status
colour Green title new

 Recent Work Orders

Provides a list of recently worked orders that may be searched, sorted and exported.

Status
colour Green title new

 Tasks Tab

Details of Tasks within a work order may now be viewed in the Tasks tab.

Application Changes

Account/Account Location Module

Status
colour Yellow title CHANGE

 Now provides ability to view, filter, sort and export assets associated with an account location. New asset may now be added from the account location detail screen.

Inventory Shipments Management Module

Status
colour Yellow title change

 Shipment numbers are no longer mandatory when creating a new shipment. The shipment number is now automatically generated if not provided.

Status
colour Yellow title CHANGE

 Shipment number and expected delivery date have been removed from the Adjust Inventory screen. They are automatically generated for forced adjustments.

Work Order Module

Status
colour Yellow title CHANGE

 All assets associated with the work order are automatically removed upon modifying the account location.

Resolved Issues

Work Order Module

Status
colour Red title FIXED

 First and Last name are now displayed under Contact information in work orders list.

Status
colour Red title FIXED

 When duplicating a work order, tasks associated with the newly created work order now restored to incomplete status.

Previously, once a mobile technician started work on a work order the back office was not allowed to change its status. This has been changed to allow the back office full control.