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The sp:ChangeWorkItemStatusRequest API method can be used to change the dispatch status of a work item (a job or standard activity).

Description

When changing the dispatch status for a job or standard activity (work item), if fru_fj_auto_on is set in the ServiceOptimizer database, a search will be made to find a job that could be done after this work item if the operative has a suitable gap in their schedule.

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There are a number of other database values, all beginning with “fru_fj_auto_” that control how this option works.

Definition

The definition of this API is:

Include Page
_API ChangeWorkItemStatusRequest Definition
_API ChangeWorkItemStatusRequest Definition

Return Structure

The API returns the standard return structure.

Return Codes

In addition to the Standard Return Codes, the possible Return Codes from this API are:

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