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Table of Contents

Introduction

The following is a list of the pre-requisites that must be in place before a ServiceGANTT installation can commence.

Include Page
_Pre-Requisite IT Knowledge
_Pre-Requisite IT Knowledge

Hardware Requirements

It is not possible to specify hardware requirements within this document as the sizing of the system depends on things such as number of employees being scheduled, the number of jobs being scheduled, the workflow used for those jobs, etc.

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Requirement TypeRequirement
Memory
  • 2GB, or above
Video Adaptor/Display Resolution
  • 1024x768, or above
Video Adaptor/Display Colors
  • 256, or above

Software Requirements

Requirement TypeRequirement
Operating System
  • Windows 7 SP 1

ServiceGANTT is a 32-bit application; the operating system for ServiceGANTT operation does not need to support 64-bit applications.

Database
  • N/A
MS Word Compatible Reader
  • A word processing software package capable of reading MS Word documents (for example, MS Word).

Windows Specific Requirements

  • The regional settings for date formats must use the MM format (not MMM) for months.
  • The regional settings for time formats must use the HH format (not hh) for hour.
  • The following fonts are used in the application - if not installed and available, substituted fonts will be used, which may result in the labels and contents of data boxes not displaying correctly:
    • Arial
    • MS Sans Serif

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