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The sp:JobBookRequest API method can be used to book a job, without first obtaining an offered appointment.

Description

The sp:JobBookRequest API method creates a new job in ServiceOptimizer without having to go through the appointment offering process. It is normally used for business to business relationships where an exact appointment is not given to the customer; rather, an SLA or response time agreement is in place.

As with the Book Appointment SOAP API, this interface may be used to book long duration jobs (ones requiring more than one shift) with the system automatically choosing the best solution from the possible positions available.

Definition

The definition of this API is:

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_API JobBookRequest Definition
_API JobBookRequest Definition

Return Structure

The API returns a non-standard return structure.

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_API JobBookRequest Response
_API JobBookRequest Response

Return Codes

In addition to the Standard Return Codes, the possible Return Codes from this API are:

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_API JobBookRequest Return Codes
_API JobBookRequest Return Codes