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This page provides an overview of the new functionality added to ServiceScheduling 14.0.0

For a more detailed description of new business functionality see the Business Product Overview section.


New Functionality added in 14.

0

2.0

Technology

No new functionality

System

Geo Coding

To facilitate the faster display of mapping through the Web Gantt, Scheduling v14 incorporates a new Geo Coding functionality which is sourcing and storing a latitude and longitude for the addresses supplied to the Scheduling database. 

FRU Rebooking

FRU Rebooking will allow users of the Web Gantt to evaluate the placement of an unresourced work item across multiple FRUs, allowing a rebook of the item to a new FRU.

User ID Increase

Scheduling v14 supports 256 Character User IDs

Polygon region assignment for lat/lon bookings

When a booking is made with a latitude/longitude pair, the polygon date in SP920 is now used to identify the region this booking will be associated with. This results in more accurate region assignment when compared with the previous bounding box implementation.

ServiceManager

User ID Increase

Scheduling v14 supports 256 Character User IDs.

Increased User Warnings

When generating Standard Activities we offer two-step warnings where the user may deallocate assignments. Time Zone Details

Time zone information has been added to the GetJob API to facilitate customers identifying the time zone of a customer location. 

Enhanced Dispatch Messages

Optionally the dispatch message now contains both Site ID and Group ID and the Activity dispatch message contains Activity Type/Name.

ServiceManager

No new functionality

ServiceAnalytics

No new functionality

ServicePlanner

No new functionality

Dispatch Client 

No new functionality

SWAT

No new functionality

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