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Comment: Published by Scroll Versions from space MOBUD and version 3



Introduction

This document contains the high-level release notes for ServiceMobility 3.36.0.

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_Release Notes Grouping Statement
_Release Notes Grouping Statement

This release primarily focused on adding new functionality and bug fixes to the ServiceMobility mobile application. 

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Release Date: February 28th, 2019

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On This Page:

Table of Contents

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ALLDOC:_DISCLAIMER_AND_COPYRIGHT
ALLDOC:_DISCLAIMER_AND_COPYRIGHT

About this Release

This release represents a major improvement to the ESB and major and mostly minor improvements to the mobile application. 

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_Release Notes System Requirements 3.14.1
_Release Notes System Requirements 3.14.1

Mobile Application Release Notes

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  The Line Items screen is now available within the large form factor version of ServiceMobility.  This allows the user do the following:

  • View line items
  • Returns
  • Ordered parts
  • Add line items
  • Remove line items
  • Modify actionable items on the work order
    • Service contracts
    • Select discounts
    • Repeat call flag
    • Collect Deposit flag


Note

The following functionality within the line items screen will be delivered in a future release:

  • Ability to add returned items (ability to view returned line items is present, however).
  • Ability to update multiple line items on the work order concurrently through the bulk update functionality.
  • Real-time parts availability API call to retrieve the availability of ordered parts associated with the work order.

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  The assets functionality is now available within the large form factor version of ServiceMobility.  This allows the user to do the following:

  • View asset details, including Flex Views associated with the asset
  • View and fill out service codes associated with the asset
  • View and fill out forms associated with the asset
  • View asset diagrams, including adding line items to the work order utilizing the diagrams.

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  ServiceMobility now allows the user to retrieve site history in real-time within the large form factor version.

Note

This functionality requires the user have network connectivity, and the web-hook API must be implemented by the client.

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 ServiceMobility now allows the user to retrieve asset history within the large form factor version.  Asset history can be sent down with the work order, or it can be retrieved in real-time from the back office.  

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 Notes functionality allows the user to collect remarks (which are notes that will be visible to the customer), or tech notes (which will not be visible to the customer) within the large form factor version of ServiceMobility.

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 The large form factor version of ServiceMobility now allows a user to add a discount to a work order that is in warranty.

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 The customer remarks and tech notes are now available within the large form factor version of ServiceMobility.

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 Fixed an issue where UI templates for the large form factor weren't working properly within the wrapped application.

ESB Release Notes

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 ServiceMobility now supports the export of stock level recommendation transactions via the Stock Level Recommendation Export API.

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This mobile functionality will be delivered in a future release.

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 The WorkOrder REST API has been modified to allow an array of helper techs.  

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 The Work Order Estimate History API has been modified to return the standard JSON response body.  

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 Add "SID" (publicly exposed Id ID for Tenant) in SM. Include SID for each Mobile Transaction and JWT token payload. Broker will be able to use SID to identify Tenant in Broker.

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ALLDOC:_FOR_MORE_INFORMATION
ALLDOC:_FOR_MORE_INFORMATION