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The sp:ChangeWorkItemStatusRequest
API method can be used to change the dispatch status of a work item (a job or standard activity).
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Description
When changing the dispatch status for a job or standard activity (work item), if fru_fj_auto_on
is set in the ServiceOptimizer database, a search will be made to find a job that could be done after this work item if the operative has a suitable gap in their schedule.
If the search is successful, the found job will be allocated to start either {now}
or immediately after this work item, whichever is later.
There are a number of other database values, all beginning with “fru_fj_auto_
” that control how this option works.
Definition
The definition of this API is:
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Return Structure
The API returns the standard return structure.
Return Codes
In addition to the Standard Return Codes, the possible Return Codes from this API are:
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